How to set up DNS configuration for DigitalOcean

Your hosting provider manages all the DNS records, and you should add a record on the provider's side.

Before starting

See the details required to create a DNS record

Go to Stape Admin → open container → Settings → Domains (Tagging Server URLs). You will need data from columns Type, Host, and Value to create a DNS recording.

Configure DNS record for DigitalOcean

1. Log in to your DigitalOcean account.

2. At the top of the page, click Networking → Domains.

3. Add your registered domain and IP address and click Create report.

4. Then, you will see the A record, or address record, for the domain and the name servers (NS records), which you will need to give your domain's registrar.

5. Click “Add record”.

Find more information on adding DNS records in DigitalOcean’s documentation.

Check DNS records

DNS record verification usually happens within a few hours after adding the record but may take up to 72 hours in some cases.

To check if your record is verified, use Dig (DNS lookup):

1. Enter the hostname (without https:// and other extra characters)

2. Choose the type of report (e.g., A, CNAME).

If the DNS record is verified, you will see TTL (Time to live) and Data on record, as shown in the screenshot below.

You will receive a “Record not found” message if the DNS record fails to verify (the screenshot below).

Troubleshooting DNS records for server-side tracking

If you encountered problems with DNS record verification, please see the section "Main reasons why a subdomain is not verified" in our other post.